Effective Date: 1/2/2025
Last Updated: 3/2/2025
Welcome to Break X Golf (“BxG”), operated by Practice Labs LTD (“we,” “us,” or “our”). Your privacy is important to us, and this policy explains how we collect, use, and protect your personal information when you use our website and services.
By using our website and app, you agree to the collection and use of information in accordance with this policy.
1. Who We Are
- Company Name: Practice Labs LTD
- Registered Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
- Company Registration Number: 16226863
- Contact Email for Privacy Concerns: admin@breakxgolf.com
If you have any questions regarding this Privacy Policy, please contact us at admin@breakxgolf.com.
2. What Data We Collect
We may collect the following types of personal data when you interact with Break X Golf:
2.1 Personal Information
- Name
- Email address
- Account login details
- Payment information (processed securely via third-party payment providers)
2.2 Usage & Device Data
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on our website
2.3 Golf & Performance Data
- Golf statistics (e.g., shot accuracy, practice habits)
- User-inputted performance data
2.4 Cookies & Tracking Technologies
We use Microsoft Clarity, Google Analytics, and Facebook Pixel to track website interactions and improve our services. This data includes:
- Page visits and clicks
- Heatmaps and user interactions
- Ad performance tracking
For more details, see our [Cookie Policy].
3. How We Use Your Data
We use your personal data for the following purposes:
- To provide and improve our services – Personalizing practice plans based on your stats.
- For analytics and performance tracking – Understanding how users interact with our platform.
- For customer support – Assisting with account-related queries.
- For marketing and communication – Sending relevant updates and promotions (only with user consent).
- To ensure security – Detecting fraudulent activities and protecting user data.
4. How We Store & Protect Your Data
- User data is securely stored on MongoDB and cloud-based servers.
- We implement encryption, access control, and regular security audits to protect your data.
- Payment details are never stored on our servers and are securely processed via Stripe.
5. Data Sharing & Third-Party Services
We do not sell or rent your personal data. However, we may share data with trusted third parties, including:
| Service Provider | Purpose |
|---|---|
| Microsoft Clarity | User behavior tracking (heatmaps) |
| Google Analytics | Website performance tracking |
| Facebook Pixel | Advertising and remarketing |
| Payment Providers (Stripe/PayPal) | Secure payment processing |
These third-party services process data in accordance with their own privacy policies.
6. International Data Transfers
Since we have users worldwide, data may be transferred outside the UK to servers in other regions. We ensure compliance with GDPR by using Standard Contractual Clauses (SCCs) and other legal safeguards.
7. Your Rights (GDPR & CCPA Compliance)
As a user, you have the following rights:
- Access Your Data – Request a copy of your personal information.
- Correct Your Data – Update any inaccurate or incomplete information.
- Delete Your Data – Request account and data deletion.
- Opt-Out of Marketing – Unsubscribe from marketing emails at any time.
- Disable Tracking – Adjust cookie preferences via our [Cookie Settings] page.
To exercise your rights, contact us at admin@breakxgolf.com.
8. Data Retention
- We retain personal data as long as you have an active account.
- Inactive accounts are deleted after 6 years unless required by law.
9. Children’s Privacy (COPPA Compliance)
Break X Golf is not intended for children under 13. If we discover that we have collected personal information from a child under 13, we will delete it immediately.
If you are a school using BxG, you must ensure compliance with COPPA and parental consent requirements.
10. Updates to This Privacy Policy
We may update this policy occasionally. Any changes will be posted on this page with an updated “Effective Date.”
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
📧 Email: admin@breakxgolf.com
🏢 Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ